Pre-Interview Prep: Make An Impression Over The Phone


When applying for a job, many applicants believe that making it through the initial round of resume evaluations will get you into an interview and you’ll have a high chance of landing the job. No need to think about anything beyond prepping for that interview, right? Not exactly. Many companies are now using a “pre-interview” or qualifying technique over the phone to get a better idea of what to expect from various applicants, and determine whether or not they want to pursue them for an in-person interview. This is becoming increasingly popular as COVID-19 has made employers think hard about bringing new faces (and potential germs) into their work space. These phone interviews can be just as important as the in-person portion of the application process, so it’s important to be prepared and know how to respond if your phone rings with opportunity. Keep these tips in mind to make a (positive) impression on your interviewer:

  • Chewing gum, eating, and/or drinking while on the phone can be incredibly annoying, even if you’re just talking to a friend or family member. No one wants to hear that from the other end of the line. If you get called by a potential employer or HR staff member, get rid of the gum, and put your snack or lunch off for a few minutes. It could be the difference between landing the job and being set back to square one in your job hunt.
  • A quiet background is important to make your interviewer feel as if they have your full attention, and that you are taking the call seriously. Turn down any music or the television, go to a quiet room behind a closed door if children or friends are being disruptive, and give your full focus to the phone call. You’ll be glad you did.
  • Be prepared by getting up, getting dressed, and having a clear head before that phone rings. Lounging in your pajamas (or worse, waking up to the phone ringing for your interview) will come through in your voice, and it isn’t impressive to the ones deciding whether or not you deserve an in-person meeting.
  • This is an actual interview, even if it’s over the phone. Don’t crack jokes, make offhand comments, etc. if you want to be taken seriously. While being relaxed is important, keeping an air of professionalism is a huge factor in getting to the next level.

If you’re tired of the typical job application and interview process, and are frustrated with continued failed attempts, PHR Staffing Solutions is here for you. We offer a variety of staffing and employment services, from assistance in searching for the perfect position for you, to walking through the interview and hire process. Give us a call to see how we can help you get hired faster!